Questions buyers ask before the first order
Eight answers that decide whether an order goes smoothly. If your question is not here, send it — we reply within 24 hours.
Frequently asked questions
Are you a factory or a trading company?
Both, in that order. We operate our own 20,000 square metre production base in Langfang, Hebei (in production since 2013) and an export office in Tianjin. You buy directly from the source: genuine factory pricing, full control over quality, and the flexibility to combine several designs and finishes in one container.
Do you accept OEM / ODM orders?
Yes. We produce to your drawings, samples or reference photos — custom fabric, colour, size, finish and packaging. Because production runs on our own lines in Hebei, samples are developed in-house and any change of fabric, finish or size is settled directly with the workshop, not negotiated with a third party.
Can I mix different models in one container?
Yes. Mixing items is what we do best: dining chairs, tables, bar stools, mirrors and living-room furniture can be combined in one container, so you keep freight cost low while testing more designs in your market. Because we ship mixed containers, the quantity per design can be kept modest.
What is your minimum order quantity (MOQ)?
MOQ depends on the design and the finish. Because we ship mixed containers, the quantity per design can be kept modest. Tell us your target quantity and we will confirm what is workable.
Which certifications and documents can you provide?
Where the European market requires it, we arrange third-party testing and documentation: EN standards for seating and wood-based products, FSC certificates and EUTR due-diligence documents, plus fumigation / IPPC certificates for wooden packaging at export. For ASEAN destinations we handle the certificate of origin.
How do I get a quotation?
Send the designs, quantities and destination port by e-mail or WhatsApp, or use the inquiry form on this page. We reply with ex-works or FOB Tianjin prices, usually within 24 hours.
Can I visit your factory?
Yes — you are welcome to visit. Our production base is in Hebei, a short drive from our Tianjin export office and 90 minutes from Beijing airport; we can meet you at Tianjin port or Beijing airport. Buyers see the whole chain in one walk: raw-material store, cutting and welding, upholstery, spraying, assembly and packing. If you cannot travel, we run a live video walk-through of the workshop.
Which markets do you serve?
We ship worldwide, with Europe as our largest and most established market — Italy, France and the United Kingdom in particular. We also serve the Philippines, Indonesia, Azerbaijan, Brazil and Réunion Island, and we are glad to quote for any new destination.
Terms at a glance
| Item | Our practice |
|---|---|
| Incoterms | Ex-works or FOB Tianjin. Delivered pricing on request. |
| Payment | T/T 30% deposit, balance against copy B/L. Other terms negotiable for repeat orders. |
| MOQ | Per design, kept modest because we ship mixed containers. |
| Sample lead time | Quoted with the unit price — samples are developed in-house. |
| Production lead time | Typically 30–45 days depending on design and finish, confirmed with the order. |
| Loading | Mixed container loading planned against your order mix. |
| Documents | Commercial invoice, packing list, B/L, certificate of origin, fumigation and IPPC where applicable. |
Request a quotation
Tell us the designs, quantities and destination port — we reply with ex-works or FOB Tianjin prices, usually within 24 hours. For a mixed container, list as many models as you like.